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Recommend: The Recommendation rating reflects patients’ overall likelihood of recommending their provider to friends or family members.
Exam Thorough: The Exam Thorough rating reflects how satisfied patients were at the thoroughness and completeness of their examination and treatment.
Provider Answers: The Provider Answers rating shows the level of patient satisfaction on how the provider was able to answer questions and fully explain treatment.
Provider Concern: Provider concern measures the extent to which patients agree they were treated with courtesy, respect and concern throughout the entire examination.
Wait Reasonable: This rating measures patient satisfaction on the total time spent waiting for the provider.

The patient-centered medical home is a model of care that emphasizes care coordination and communication to transform primary care into “what patients want it to be.” NCQA Patient-Centered Medical Home (PCMH) Recognition is the most widely adopted model for transforming primary care practices into medical homes. Patients in medical homes receive the right care, in the right amount, at the right time. This increasingly popular delivery system modernization leads to safer and better care, empowers patients and renews the patient-provider relationship. Learn more

Town Plaza Family Practice

About Town Plaza Family Practice