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Recommend: The Recommendation rating reflects patients’ overall likelihood of recommending their provider to friends or family members.
Exam Thorough: The Exam Thorough rating reflects how satisfied patients were at the thoroughness and completeness of their examination and treatment.
Provider Answers: The Provider Answers rating shows the level of patient satisfaction on how the provider was able to answer questions and fully explain treatment.
Provider Concern: Provider concern measures the extent to which patients agree they were treated with courtesy, respect and concern throughout the entire examination.
Wait Reasonable: This rating measures patient satisfaction on the total time spent waiting for the provider.

I had to switch my PCP immediately because I want better care and more details about my illnesses. I wish I would have switched sooner because Dr. Patel took the time to explained everything and I feel like my life is in good hands now. She's also my 3 daughters' doctor now! I am very happy that I found her. The receptionists were really sweet, kind and helpful. We all felt welcomed as soon as we walked in. The place was super clean. I'm excited to work with her to get the best treatment plan to save my life!

via an online review or patient survey

The patient-centered medical home is a model of care that emphasizes care coordination and communication to transform primary care into “what patients want it to be.” NCQA Patient-Centered Medical Home (PCMH) Recognition is the most widely adopted model for transforming primary care practices into medical homes. Patients in medical homes receive the right care, in the right amount, at the right time. This increasingly popular delivery system modernization leads to safer and better care, empowers patients and renews the patient-provider relationship. Learn more

Town Plaza Family Practice

Facility Star Rating Description

About Town Plaza Family Practice