Katie J Lorand, CNM

Each patient's experience at our practice is important to us. As we strive to provide the highest level of care, we value feedback on all aspects of the patient experience. This Medical GPS patient experience survey measures patient satisfaction from the time the appointment was made to the time the patient spent with the provider.

• Visit Preparation: Measures how courteous, respectful and friendly the clinical staff was during the patient’s visit.
• Provider Explanation: Measures whether providers at this practice gave clear, easy-to-understand explanations during the patient’s visit.
• Office Wait Time: Measures how satisfied the patient was with wait time during their visit.
• Patient Recommendation: Measures how likely the patient is to recommend this practice to family and friends.